🔔 ZeroFox is officially a public company, and we’re on a mission to make the internet safer. Read more here: http://ow.ly/Iy6K50KbCYo

ZeroFox seeks a Technical Account Manager (TAM) who will be responsible for building and maintaining post-sales relationships with our largest and most complex customers. You will serve as a trusted technical advisor, primary support contact, and aligned resource to your dedicated customer(s). The goal of each ZeroFox TAM is to exceed client expectations and drive value. You will do this by proactively updating the customer’s platform, creating reporting that clearly shows the effectiveness of their solution, providing ongoing education, and being the internal ZeroFox advocate for your customer(s) needs. This high-profile role reports within ZeroFox’s Global Operations organization.

The TAM will be responsible for working with customers to define business and technical requirements while supporting the product and services team in defining the scope of work and budget by negotiating trade-offs or new requirements/change orders. The successful applicant will need to nurture relationships, both internally and externally, provide amicable customer solutions, and be technically competent on the ZeroFox SaaS platform. Technically- and business-minded Project Managers, Business Analysts, Systems /or Software Developers, or candidates with experience with setup and delivery of similar SaaS products will be given priority consideration.

ZeroFox’s mission is clear: we protect customers - their data, their assets and their people - across the internet. Through AI-powered technology, global intelligence collection and services provided by a team of expert analysts and threat hunters, we give customers the protection and intelligence needed to disrupt a new era of attacks on the surface, deep and dark web. Now is a great time to join the Fox Den: we recently announced our intent to become a publicly traded company via a merger with L&F Acquisition Corp. and were named a Top Workplace by the Baltimore Sun. With $150M+ in funding to date, recognition from Forrester as best-in-class in brand intelligence and numerous awards and honors, joining the ZeroFox team means joining a culture that is committed to excellence and growth. That means committing to the success of each of our employees so you can be the best version of yourself on the best team. If you’re ready to join a team that is mission-oriented, customer-focused, collaborative and dedicated, you’ve come to the right place.

We aim to build a team that represents a variety of backgrounds, perspectives, and skills. We embrace inclusion and ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, military or veteran status, or any other personal characteristic.